Refund Policy
Last updated: May 14, 2026
We want every Fubo 4K TV subscriber to be happy. This Refund Policy outlines when and how you can request a refund.
1. 7-Day Satisfaction Guarantee
New subscribers may request a full refund within 7 calendar days of their initial purchase if they are unsatisfied with the Service, for any reason.
2. How to Request a Refund
- Email service@fubo4k.tv from the address used at signup.
- Include your order number and a brief reason (optional but appreciated).
- We will respond within 24 hours and process eligible refunds within 5–10 business days.
3. Conditions and Exceptions
Refunds are not available in the following situations:
- Renewal payments after the initial 7-day window.
- Accounts terminated due to violation of our Terms of Service (e.g., account sharing, resale).
- Service interruptions caused by your internet connection, device, or third-party hardware.
- “Buyer’s remorse” outside the 7-day window.
- Refund requests made after streaming more than 24 hours of total content (we monitor abuse).
4. Partial Refunds
For long-term plans (annual or biennial), we may offer prorated refunds at our discretion if there is a documented service outage exceeding 72 consecutive hours.
5. Payment Method
Refunds are issued to the original payment method. Crypto payments may be refunded to a wallet address you provide; due to volatility, the refund amount equals the USD value at the time of original payment.
6. Chargebacks
Please contact us first before initiating a chargeback. Unauthorized chargebacks result in immediate account termination and may be contested with evidence of service delivery.
7. Contact
Billing questions? Reach us at service@fubo4k.tv.